manual calibration settings under zero

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DIRK
Posts: 11
Joined: Thu Mar 08, 2018 3:20 pm

manual calibration settings under zero

Post by DIRK » Mon Aug 27, 2018 8:05 pm

Even after last updates it is still not possible for me to do a setting under sea level.
I set the calibration mode on manual.
Activate "Input Elevation"
Minus and zero is not possible.
So email out to support team.
I think they don't understand my problem; they have checked the logs with my serialnumber :o :o
( I did not know they could monitor my Karoo without sending a file from my side)
They could see that my manual elevation was completed. ( I set the value to "1")
but more important for them "it seems the manual input is working with negative values."

I think:
Yes offcourse, after a while the gps info is seeing a change in elevation so it starts to do in my case a setting below zero.

My questions :
- Well, english is not my native language, so that can be the problem, not understanding the HH answer.
- Can you do a below zero setting?
- Did you know that HH can check your logs?

For me it is still a bug

Greetings from a guy living under sealevel.

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Steve
Site Admin
Posts: 517
Joined: Tue Mar 06, 2018 2:56 pm
Location: Surrey, UK

Re: manual calibration settings under zero

Post by Steve » Mon Aug 27, 2018 8:48 pm

DIRK wrote:
Mon Aug 27, 2018 8:05 pm
- Did you know that HH can check your logs?
They can't get onto your device remotely, but Karoo does report various things upstream to HH. So if they have your serial number they can check what's been logged on their servers. Presumably elevation calibration is one of these logged items.

I haven't tried manually calibrating to below zero, but I'll see if I can give it a try.

Steinello
Posts: 53
Joined: Thu Mar 08, 2018 6:07 pm

Re: manual calibration settings under zero

Post by Steinello » Tue Aug 28, 2018 1:44 pm

... perhaps the problem is just addressed ;-)

... look at the following post:
viewtopic.php?f=2&t=368

Pre-release v216

Bug Fixes:
Elevation calibration now accepts negative values

dthempel
Site Admin
Posts: 276
Joined: Tue Mar 06, 2018 3:35 pm
Location: Cape Cod, MA
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Re: manual calibration settings under zero

Post by dthempel » Tue Aug 28, 2018 2:21 pm

If I remember, I'll try when I get home with my "pre-release" version...

DIRK
Posts: 11
Joined: Thu Mar 08, 2018 3:20 pm

Re: manual calibration settings under zero

Post by DIRK » Thu Aug 30, 2018 8:23 pm

After today's update the problem is solved.
Manual settings below zero is possible👍now.
Strange that the HH support department could not inform me that this problem was in the pipeline in todays ( August 30 2018 ) SW update.

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