Can't add ANT+ sensors

Chat about Hammerhead's Karoo in general.
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Steve
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Joined: Tue Mar 06, 2018 2:56 pm
Location: Surrey, UK

Re: Can't add ANT+ sensors

Post by Steve »

bigfloor wrote: Thu May 09, 2019 3:10 pm Did that, and then ........ complete silence after requesting screenshots (which I gave them)
That's pretty unusual. Silence for a while (e.g. several days)? I wonder if the email with your screenshots went astray and they are still waiting to see them? I would reply to one of the emails on that ticket because that should show up on their ticketing system and they can get back in touch with you.
Ryan Glover
Posts: 1
Joined: Sun Dec 27, 2020 9:57 am

Re: Can't add ANT+ sensors

Post by Ryan Glover »

Hi, is there an easy way to resolve this issue?
I've tried the hard reset route, but will still only let sensor connections by BT, not ANT+.
I have raised a ticket with HH, waiting for an answer.
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